Privacy Policy

Last updated: September 21, 2026

1. Data controller

Paraíso Trips, whose official website is paraisotrips.com and whose contact email address is cynconlego@gmail.com, is responsible for processing and protecting personal information collected through its website, contact forms, email, instant messaging and other official communication channels.

Data controller's address: To be added.

Personal information will be processed in accordance with applicable personal data protection laws in Mexico.

2. Personal information we may collect

Depending on how you interact with Paraíso Trips, we may collect:

• First name.
• Last name, when provided.
• Email address.
• Telephone number.
• Country or city of residence, when necessary.
• Destination or destinations of interest.
• Approximate or confirmed travel dates.
• Number of travelers.
• Type of trip.
• Preferences regarding flights, hotels, cruises, experiences or other travel services.
• Approximate budget, when voluntarily provided.
• Comments, requests and preferences relating to your trip.

Certain technical information may also be collected automatically, including:

• IP address.
• Browser type.
• Device used.
• Operating system.
• Pages visited.
• Approximate browsing time.
• Referring page or source from which you accessed the website.
• Information generated through cookies and similar technologies.

Paraíso Trips does not ordinarily request sensitive personal information through its website.

3. Primary purposes

We will use personal information to:

• Handle requests for information.
• Respond to inquiries submitted through forms, email, telephone or messaging.
• Understand travel preferences and needs.
• Prepare or facilitate proposals and quotations.
• Provide information about flights, hotels, cruises, experiences and other travel services.
• Follow up on user requests.
• Refer requests to advisors, agencies, operators or suppliers when necessary.
• Facilitate communication relating to the requested service.
• Provide user support.
• Prevent fraudulent or unlawful use of the website.
• Comply with applicable legal obligations.

4. Secondary purposes

With your authorization, your information may be used to:

• Send promotions.
• Share travel recommendations and news.
• Provide updates about new destinations, products or services.
• Send commercial communications.
• Conduct satisfaction surveys.
• Compile statistics to improve our services and content.

You may request at any time that your information no longer be used for these purposes by writing to:

cynconlego@gmail.com

5. Data transfers

Paraíso Trips may share certain personal information when necessary to handle a travel or service request.

Possible recipients include:

• Travel agencies.
• Travel advisors.
• Hotels.
• Airlines.
• Cruise lines.
• Tour operators.
• Transportation companies.
• Activity and experience providers.
• Technology providers involved in the requested service.

Some suppliers may be located outside Mexico, depending on the destination or service requested.

Only information reasonably necessary to handle the user's request will be shared.

Where the law requires specific consent for a particular transfer, that consent will be obtained in advance.

6. ARCO rights

Data subjects have the following rights:

Access: to know what personal information Paraíso Trips holds about them.

Rectification: to request the correction of inaccurate or outdated information.

Cancellation: to request the deletion of their information when legally applicable.

Opposition: to request that their information not be used for certain purposes.

Requests must be sent to:

cynconlego@gmail.com

Where applicable, the request must include:

• The data subject's name.
• A means of receiving communications.
• Information necessary to verify their identity.
• The personal information to which the request relates.
• The right they wish to exercise.
• Additional information that enables the relevant data to be located.

Paraíso Trips will respond to these requests within the time limits established by applicable law.

7. Withdrawal of consent

You may request to withdraw your consent to the processing of your personal information where legally applicable.

Requests must be sent to:

cynconlego@gmail.com

Withdrawal will not apply retroactively to processing lawfully carried out before the request was received.

8. Cookies and similar technologies

The paraisotrips.com website uses or may use cookies and similar technologies to facilitate and improve the browsing experience.

Cookies may be classified as follows:

Necessary cookies

These cookies are essential to the website's technical operation, security and navigation.

These cookies cannot be disabled through our preferences panel when they are necessary to provide the website's essential functions.

Analytics cookies

These cookies help us understand in general terms how visitors interact with Paraíso Trips, including information such as:

• Pages visited.
• Browsing time.
• Device used.
• Interaction with specific elements.
• The source from which the user arrived.

This information may be used to measure performance and improve the website's content and user experience.

Advertising or marketing cookies

If advertising tools are used, technologies may be employed to:

• Measure campaigns.
• Analyze conversions.
• Personalize certain advertisements.
• Avoid repeatedly displaying irrelevant advertising.

Paraíso Trips will request the relevant consent before activating non-essential cookies where such consent is required.

You may accept, reject or configure the available cookie categories through the banner or preferences panel displayed on the website.

You may also block or delete cookies through your browser settings.

9. Third-party tools

Paraíso Trips may use third-party services for hosting, traffic measurement, communication, security or website operation.

Depending on the tools implemented, these third parties may process certain technical information in their capacity as technology providers.

If new technologies involving additional processing of information are introduced, this Policy may be updated.

10. External links

The website may include links to pages or services managed by third parties.

Once you leave paraisotrips.com, the processing of your personal information is subject to the relevant third party's privacy policies.

Paraíso Trips recommends reviewing those policies before providing personal information.

11. Information retention

Information will be retained only for the period reasonably necessary to fulfill the purpose for which it was collected and any applicable legal obligations.

When no longer required, information may be deleted, blocked or anonymized in accordance with applicable law.

12. Security

Paraíso Trips will endeavor to implement reasonable administrative and technical measures to protect personal information against:

• Unauthorized access.
• Loss.
• Alteration.
• Disclosure.
• Destruction.
• Misuse.

No Internet transmission or storage system can guarantee absolute security.

13. Minors

Paraíso Trips does not seek to deliberately obtain personal information directly from minors without the involvement of their parents, guardians or legal representatives.

Where it is necessary to handle information about a minor in connection with a trip, that information must be provided by a legally authorized person.

14. Changes to this Privacy Policy

Paraíso Trips may update this document as a result of:

• Regulatory changes.
• Changes to its services.
• Introduction of new technologies.
• Operational changes.
• New privacy or security practices.

The current version will remain available at:

https://paraisotrips.com/en/privacy-policy/

The last updated date will appear at the beginning of the document.

15. Contact

For any requests relating to privacy or personal data protection:

Paraíso Trips
Website: paraisotrips.com
Email: cynconlego@gmail.com
Address: To be added.